Tailored Care Planning

Personalised assistance for you and your loved one.

Our Process

3 simple steps to
your personal care plan..

Book An Initial Assessment

Book an appointment online or by phone with our support staff to arrange a home visit to discuss the right care service for you and your loved ones


Tailor Your
Care Plan

We work with you to create a care plan specific to your needs, which we review on a regular basis and amend if necessary


Working Together

We work with our clients, their families and other care professionals to ensure we are always providing the best quality care


What is a Care Plan?

You will be visited by one of our assessors who will sit with you to discuss what your care needs are and how you would like to be cared for. We then collate this information into what's known as a care plan, which our care team use to better understand how you wish to be cared for during their visits to you.

What support can be included in my Care Plan?

Your care plan is all about how you want to be looked after. You may want this to include details about how you wish your personal care to be given, what preferences you have with things like what creams you like applying to your skin, supporting you to choose what clothes you like to wear. We can also include help with prompting or administering your medication, or helping prepare and cook your favourite meals. Light tasks can also be included, such as washing and wiping up, dishes, making your bed or helping with laundry if time allows. Should you require extra support with things like cleaning or shopping, we can put dedicated calls in place as part of your care package.

Ensuring your care plan meets your needs

We are committed to promoting your independence, working with you to ensure you are comfortable with the care you receive in your own home and it is important to us that your care plan fully meets your needs. We work with other professionals, such as occupational therapists, district nurses or your GP to help us do this. We also hold regular reviews to see how your package of care is going, so we can be sure your care plan adapts and changes with you

New Care Enquiries

Have a question? We’re here to Help

Try Our FAQs

Find answers to commonly asked questions.


Call Us Chat to a member of your local team

Our offices are open 7 days a week.

  • Chippenham: 01249 705 050
  • Swindon: 01249 705 050
  • Trowbridge: 01249 705 050